Breaking Down Microaggressions: Definitions, Effects, and Solutions for Leaders
In this episode, Michelle covers microaggressions in the workplace, offering a thoughtful exploration of what the term means, how microaggressions manifest, and their profound impact on individuals and organizational culture. Michelle explains that microaggressions are verbal or nonverbal slights, snubs, or insults—whether intentional or not—that communicate negative or hostile messages based on aspects of a person's identity, such as race, gender, age, or ability. She emphasizes that while these actions may seem minor or innocuous on the surface, their cumulative effect can be deeply harmful, eroding individuals’ sense of belonging and engagement at work.
Throughout the episode, Michelle outlines the different forms microaggressions can take, from repeatedly mispronouncing someone’s name to making assumptions about an employee’s abilities based on stereotypes. She discusses the heightened impact for individuals with intersectional identities and closes by providing listeners with practical questions to foster reflection and action: How do we enable timely and safe reporting, how do we ensure psychological safety in our responses, and what organizational norms can help prevent microaggressions?
Key Topics Discussed:
Definition and explanation of microaggressions
Relationship between unconscious bias and microaggressions
Verbal and nonverbal examples of microaggressions
Impact on individuals, especially those with intersectional identities
Common workplace examples of microaggressions
Psychological and professional consequences for affected employees
Barriers to reporting and addressing microaggressions
Strategies and reflective questions for organizations to address microaggressions
